Current policy published: February 10, 2021
Information Collection, Use, and Sharing
This site collects information that you voluntarily & manually provide to us via email or other direct contact from you, by leaving a comment, filling out one of our contact forms, or making a purchase.
This may include: First and last name, email address, address, birthdate, gender, login information for your account when making a purchase, any other information you choose to provide.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We will use your information to respond to you, regarding the reason you contacted us.
We will not sell, share, lend, lease or rent any of the information that uniquely identify a subscriber (such as email addresses or personal details) with any third party outside of our organization, except to the extent it is necessary to fulfill your request, e.g. to ship an order, process transactions or provide services that you have requested and as specified in this policy.
As a visitor, you can browse our website to find out more about our website. You are not required to provide us with any personally identifiable information as a visitor.
Information we collect automatically
Log Information: We collect log information about your use of the Services, including your Internet Protocol (“IP”) address, web request, access times, pages viewed, web browser, links clicked and the page you visited before navigating to the Services.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities; provide and deliver the information, products, receipts and services you requested; respond to your questions and requests; provide customer service; and customize our site’s content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.
With your permission, we may send you emails about new products, classes, new services, and other updates that we think you will find valuable. Occasionally, we may also use the information we collect to notify you about important changes to our website. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the newsletter or given on our website.
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Social Sharing Features
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time by contacting us via the email address given on our website.
We take precautions to protect your information. To avoid learning your credit card information, we’ve partnered with PayPal to securely process payment. As such, we never learn or store your credit card information. PayPal shares your name, address, and email with us. PayPal handles the checkout experience. Your name, email, address and personally identifiable information used for sessions and to process and/or ship your order are confidential and are kept in a secure environment.
We may use “cookies” on this site in order to uniquely identify your browser and improve the quality of our service. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies provide essential security measures and cookies are used for quick loading and distribution of content. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all. The Site does not respond to Do Not Track signals sent by your browser.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We use these cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website and use a shopping cart.
Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed.
You can find more information about the individual cookies we use and the purposes for which we use them below.
First-Party (IT GOVERNANCE LTD) Cookies
This website will set some cookies that are essential for the website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:
Visitor ID – this cookie is a numeric value that identifies unique visitors and provides coherence and consistency to a site visit;
Page Number – this cookie identifies the page you are on;
Session ID – this cookie identifies your website session;
Test – this cookie checks whether or not your browser supports cookies;
Order – this cookie ensures that your shopping basket works correctly.
Our websites will set types of third-party cookies, and we do not control the operation of any of them. The third-party cookies which may be set include:
- Askimet – we use Askimet to block spam comments. It’s a plug-in that blocks suspicious comments (including suspicious IP addresses) so that we don’t have to spend huge chunks of time deleting spam comments. You can find their terms of service right here: https://akismet.com/
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address). To avoid learning your credit card information, we’ve partnered with PayPal to securely process payment. As such, we never learn or store your credit card information. Your name, address, email, phone number, etc. is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Account Information for purchases
You may review, correct or modify information maintained in your online account at any time by logging into your account and updating your profile information or by emailing us at firstname.lastname@example.org. If you wish to delete or deactivate your account, please email us at email@example.com, but note that some information you provide through the Services may continue to be accessible (e.g., comments you submit through the Services) and that we may continue to store information about you as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Disclosure: We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Age of Consent: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. Minors under the age of 18 must get the permission of their parent(s) or legal guardian(s) before making purchases for services or sessions on this site.
If you have questions about our Privacy practices or personal information you can contact us by sending an email to firstname.lastname@example.org. We will respond to you within 30 days of receipt of your correspondence.